Class Schedule  
 


ENHANCE YOUR
CAREER - E.L.M.S


949-589-1460
Lobrien.eti@att.net
www.escrow-eti.com

Escrow Training Institute Classes          ELMS - Escrow Leadership Management School Classes
“Your team and Company are only as good as your hiring practices”. Larry O’Brieng Institute. All Rights Reserved

Class Offering

Date

Time

Location

Register by:

Audits - Surviving the DRE Audit
(Summer Goralik)
January 26th 8:30 - 12:00PM

National University

Costa Mesa 
January 24th
Manufactured Home Escrow
(Debbi Faber)
January 26th 8:30 - 3:00PM

National University

Costa Mesa 
January 24th
Escrow Business Forum
(Jennifer Felten and Rose Pothier)
February 2nd 8:30 - 3:00PM

National University

Costa Mesa 
January 31st
Taking the Leadership Challenge
(Larry O' Brien)
February 9th 8:30 - 3:30PM

National University

Costa Mesa 
February 7th
Bulk Sale Escrow I
(Aaron Lloyd)
February 9th 10:00 - 4:00PM

National University

Costa Mesa 
February 7th
Lenders Instructions
(Dan Bell)
February 23rd 8:30 - 12:30PM

National University

Costa Mesa 
February 21st
RESPA/Social Media
(Jennifer Felten)
February 23rd 8:30 - 12:00PM

National University

Costa Mesa 
February 21st
Prorations and Balancing the File
(Donna Inman)
March 2nd 8:30 - 12:30PM

National University

Costa Mesa 
February 28th
Notes and Deeds
(Aaron Lloyd)
March 2nd 8:30 - 12:00PM

National University

Costa Mesa 
February 28th
AITDs/Assumptions/Subject To Transaction
(Aaron Lloyd)
March 2nd 12:30 - 4:30PM

National University

Costa Mesa 
February 28th
Escrows in the Courts
(Jennifer Felten)
March 23rd 8:30 - 12:30PM

National University

Costa Mesa 
March 21st
Escrow Marketing and Social Media
(Patty Sather and Claudia Contreras)
March 23rd 8:30 - 4:00PM

National University

Costa Mesa 
March 21st

All classes provide “take away” manuals/material and FREE after class support!!!



.
Audits - Surviving the DRE Audit
(Summer Goralik)
(Saturday, January 26th)    
Tuition: $129.00

In the school of in-house escrows, Department of Real Estate (DRE) audits are the final exams! Learn from a former DRE Investigator what you need to know about DRE Audits; from what a DRE audit will cover, the best ways to prepare, how you will be evaluated, and the tips needed to pass these regulatory inspections.  

This class will cover the following topics:

  • Overview of DRE inspections; difference between broker office surveys and audits
  • Asking the right questions before, during, and after the audit
  • Identification of the items and records subject to DRE inspection
  • Suggestions on how to prepare your brokerage for a successful audit***
  • Evaluating your compliance and tips on correcting regulatory issues
  • Understanding the DRE non-compliance summary and post-audit "to do" tips
  • When to contact an Attorney or DRE regarding issues relative to the audit in process

Location: National University Costa Mesa               Hours: 8:30 - 12:00


.
Manufactured Home Escrow
(Debbi Faber)
(Saturday, January 26th)    
Tuition: $275.00

This Mobile/Manufactured Homes escrow class qualifies for P.D. Credits. Estimated credits – minimum 5!

Our workshop, facilitated by a known expert in Mobile/Manufactured Escrows, will cover the transfer/refinance process of existing homes and will provide an overview only on new homes and dealer transactions.


In this workshop you will learn about:

  • Size matters with older homes – DMV or HCD
  • Working with prior executed, but unprocessed title
  • Dealing with Park Management
  • Forms, including obtaining a replacement Insignia
  • Obtaining Tax Clearance and Retail Value
  • Foreclosures & Liens
  • 433 Process
  • And much more

Location: National University Costa Mesa               Hours: 8:30 - 3:00

 

.
Escrow Business Forum
(Saturday, February 2nd)    
Tuition: $119.00 w/Free Lunch SPONSORED by NANO BANC – SVP, Jake Dominguez

Fast Start the new year by attending our next "Escrow Business Forum".
Special guest speakers: Jennifer Felten (RE LAW, APC); Rose Pothier (Pothier & Associates) & more.

Discussion areas will include:

Employment Law Section
- New Independent Contractor Test
- Non-Compete Clauses - Raiding Employees
- Salary Amount Inquires at Hiring
- Expansion of Parent Leave Act
- Expansion of Harassment Training Requirements
- Immigration Enforcement Rules
- Ban the Box on Criminal Convictions and Limitations Thereof
- Minimum Wage Increase

Escrow & Real Estate Law Section
- New Pest Report Certification
- Overhaul of Real Estate Law Sponsored by CAR
- Outlaw of New Private Transfer Fees
- Data Security/Privacy Law Expansion
- Update to Transfer Upon Death Deed Law
- New Laws Strengthening the Rights of Homeowners - Fire Insurance
- Escrowing Cannabis
- Real Estate Fraud Update

Other
- So. Cal. Real Estate Market - Overview
- Managing YOUR 2019 Marketing Plan
- OKRs (what the hell are OKRs? - come to the Forum and find out)

Location: National University Costa Mesa               Hours: 8:30 - 3:00

 

.
Taking the Leadership Challenge
(Saturday, February 9th)    
Tuition: $159.00 w/Free Lunch

Everything begins and ends with Leadership! Everything.

Are you “up” for the Leadership Challenge?

To enhance your skills and end results? Creating an environment where you, your team and your Company can grow well beyond what you are doing today? It’s all about leadership and the need for dynamic leaders to lead the escrow industry of today and tomorrow. In this fun filled all day workshop, you will learn the following:
 
  • The difference between Management and Leadership! It’s huge!
  • The need for Leadership now, as the industry undergoes change!
  • What makes a “great” leader that others want to follow!
  • Determining the Appropriate (Situational) Leadership Style!
  • Major mistakes Managers & Leaders make!
  • Personal Management/Leadership Assessment tools to help you succeed!
  • Recognizing your own Leadership strengths through assessment & more!
  • Climbing “Mount Escrow” toward the Summit of Success!
  • Creating a culture of sustainable growth (individual, team, Company)!
  • Establishing organizational alignment on goals and objectives!

If you want to be a “true” leader, then “Take the Challenge!” (w/guest speakers!)

Location: National University Costa Mesa               Hours: 8:30 - 3:30

 

.
Bulk Sale Escrow I
(Aaron Lloyd)
(Saturday, February 9th)    
Tuition: $395.00 LESS $70.00 if registered paid by February 2nd = $325.00

FREE after class support!

This class starts with the basics.  What is a Bulk Sale escrow?  What escrow processing differentiates it from residential?From Commercial Escrow?  What are the commonly used documents in a Bulk Sale escrow? Where do you start?  What do you do?  What about Publishing? Working with outside Agencies?

In easy to understand language, this class will provide you with your foundation to begin processing Bulk Sale Escrows with confidence!

Among the many things covered will be:

  • Steps in Processing the Bulk Sale Escrow
  • Information Needed to Open the Escrow
  • Commonly used Bulk Sale Escrow Documents
  • Tax Liens and Judgment Searches
  • Publishing and Filing of Notices, Transfers, Fictitious Business Names.
  • What “timelines” do you need to know!
  • Recognizing and Dealing with Bulk Sale “Red Flags”
  • Working with Alcohol Beverage Control and Other Agencies
  • Managing the Process – Start to Finish!!
  • Sourcing Bulk Sale Escrow Business!
Excellent supporting material (manual) is provided!

Subject to availability, one or more guest speakers will address the attendees and provide additional handout material. FREE after class support!

Location: National University Costa Mesa               Hours: 10:00-4:00

 

.
Lenders Instructions
(Dan Bell)
(Saturday, February 23rd)    
Tuition: $129.00

In this workshop, you will learn all about Lender’s Instructions “in the age of TRID” and their importance to your escrow. What happens and what liability exists (to you and your Company) when the underlying Instructions are NOT followed to the letter!

We will cover:

  • What are Lender’s Instructions? There purpose and use?
  • What are the quick review ” tips and techniques” escrow professionals use!
  • Understanding the implications of a poorly written instruction (legal or policy)!
  • Addressing valid and invalid instructions.
  • Vetting, Lender Push-Back.
  • The potential legal liability YOU create when signing the Lender’s Instructions, agreeing to the conditions within!
  • Recognizing that all Lender’s Instructions, even from the same Lender, may vary!
  • What Lenders can do if instructions are not followed. You signed them!
  • Fannie Mae/Freddy Mac requirements!
  • Understanding when to say “NO” – when backing away is in your best interest!

In group discussion, we will discuss various Instructions from a variety of Lender’s, including the MAJOR Lending groups. If you wish, bring a set of Lender’s Instructions from your office to class for discussion.

Location: National University Costa Mesa               Hours: 8:30 - 12:30

 

.
RESPA/Social Media
(Jennifer Felten)
(Saturday, February 23rd)    
Tuition: $129.00

Want to stay in compliance? Confused about what you can/cannot do under RESPA Guidelines? Meet with Jennifer Felten, Esq. – RE LAW APC for an in depth discussion and exchange of information;

  • Marketing Limitations under RESPA & California Law!
  • RESPA – Section 8 – Rules & Penalties!
  • Recent Events Revolving Around RESPA violations!
  • DBO’s Key Focus Areas; Your competition and More!
  • What is Value?  Donuts?  Pens?  Open House? & More!
  • RESPA Exceptions! Yes, There are Some!
  • Social Media – A New Era. What is Acceptable and Not!
  • Managing the Risk, Financial & Otherwise!
  • When to Contact an Escrow Attorney!

Location: National University Costa Mesa               Hours: 8:30 - 12:00

 

.
Prorations & Balancing the File
(Donna Inman)
(Saturday, March 2nd)    
Tuition: $129.00

Remove your frustration in completing “manual” escrow computations! You will leave the class room with a higher level of confidence!

Always a class favorite From computing Documentary Transfer Taxes to balancing your file, you will be actively engaged in a variety of escrow related calculations, from computing interest, taxes and more! 

Using examples and case studies, supplemented with “take home”  hand-outs that can assist you back at the office, participants will put their heads down, turn on the calculator and learn the manual way to complete the calculations AND how to explain it to your customer!

Don’t forget to bring your calculator to class!

In addition to several “take away” templates, this class will focus on the following:

  • Completing the calculations
  • Understanding the Funding to Closing Process
  • Understanding how to compute “Doc Tax”
  • Recognizing important Tax dates and deadlines\
  • Correcting out of balance conditions
  • And a lot more!

Location: National University Costa Mesa               Hours: 8:30 - 12:30

 

.
Notes and Deeds (Recommended B4 taking AITDs, etc.)
(Aaron Lloyd)
(Saturday, March 2nd)    
Tuition: $129.00 TAKE Notes and AITDS & SAVE $40.00 = $218.00

This is an excellent refresher class for the seasoned escrow officer, or for those less experienced individuals such as junior escrow officers, or others ready to learn about creating notes and trust deeds.

You will learn about different types of seller carry back notes and trust deeds and the purpose of each.  You will also learn not only how to prepare these documents, but when and why! Depending on the situation, identify what phrases and language are required and how to eliminate losses by preparing the documents correctly.

Additional discussion points include:

  • Request for Notice of Default/Notice of Delinquency
  • Common phrases used in notes and trust deeds
  • Escrow for the sale of a note and trust deed
  • Working with individual beneficiaries
  • Balloon payments
  • “Red Flags”
  • And more!

The tuition for this class includes a very comprehensive workbook that can be used as your office reference.

Location: National University Costa Mesa               Hours: 8:30 - 12:00

 

.
AITDS/Assumptions/Subject To Transaction
(Aaron Lloyd)
(Saturday, March 2nd)    
Tuition: $129.00 TAKE Notes and AITDS & SAVE $40.00 = $218.00

A.I.T.D./Assumptions/Subject to Transactions
 

ALL INCLUSIVE NOTES AND TRUST DEEDS (A.I.T.D.)

Our real estate market is constantly changing and we must keep up in order to ensure that we retain our existing business but also encourage new business.  In this portion of the class you will learn the how to process an escrow where a new AITD is created.  Here are just a few of the topics we’ll cover:

  • How to prepare these more complex documents and escrow instructions
  • When and why this type of transaction is beneficial to principals
  • What additional and crucial information you will need prior to processing an escrow
  • What to do with impound accounts, pass throughs, hazard insurance
  • How to process payoffs and reconveyances
  • When to say "no" to processing this escrow
  • And much, much more!
This portion of the class is appropriate as a refresher for experienced escrow officers as well as those new to working with notes and trust deeds.  
 

ASSUMPTION AGREEMENTS

In this portion of the class, you will learn about Assumption Agreements. While not always used in every market, Assumption Agreements is something you need to know.
You will learn:

  • What is an Assumption?
  • When Assumptions make sense to transact
  • Required Documentation and what it means
  • Title Insurance "things to know"
  • Watching/reacting to "red flags"
SUBJECT-TO TRANSACTIONS

A rarity in a good marketplace, this transaction type is something every Escrow Officer should have in their tool belt of knowledge. A commonplace within the commercial real estate community, learn everything you need to know to successfully process a "subject to" transfer. Instruction will also include:

  • Common pitfalls to avoid
  • Legitimacy of this transaction type and repercussions for the Buyer/Seller
  • Why go "subject-to" instead of utilizing an AITD or Assumption?
  • Title Insurance concerns
  • Pro's vs. Cons
How to prepare your documents and much more!

Location: National University Costa Mesa               Hours: 12:30 - 4:30

 

.
Escrows in the Court
(Jennifer Felten)
(Saturday, March 23rd)    
Tuition: $129.00

This in-depth workshop is being conducted by Jennifer Felten, Esq., noted Escrow Attorney (RE LAW, APC) and well known industry speaker (CEA, EIC, Regional Associations, etc.), as well as an instructor for The Escrow Training Institution.

The class will discuss issues relating to multiple types of legal issues and what you need to know that arise and can impact an escrow transaction. They include:

  • Bankruptcy
  • Probate & Trust Related Matters
  • Impact of the new transfer upon death deed
  • Conservatorships/Receiverships
  • Mechanics Liens
  • Divorce
  • Lis Pendens and more!

Location: National University Costa Mesa               Hours: 8:30 - 12:00

 

.
Escrow Marketing and Social Media
(Patty Sather and Claudia Contreras)
(Saturday, March 23rd)    
Tuition: $189.00

Want to learn more ways to generate business, whether in a “booming” or “slowing” market?  In this workshop you will explore ideas on how to market your Company’s services and products from “behind your desk” and “in the field.”

Successful escrow companies know the importance of marketing their services. However, often in the hectic day to day work environment, “marketing” is often the next thing to do!  This class focuses on three key elements: marketing strategies, tips and techniques; and the importance of managing the customer service experience through-out the business relationship.

You will learn and have a greater understanding about marketing from both sides of your desk.  From the office to the field.

Learn

  • How to create a Marketing Action Plan (MAP)!
  • What your agent thinks is important in dealing with their escrow officer!
  • How to handle “tough” requests, such as reducing your fees, special requests, etc.!
  • How to ASK FOR THE BUSINESS!
  • How to handle customer objections during the sales call!
  • Understanding RESPA Implications/Limitations
  • Tips on becoming more proactive in your marketing efforts!
  • What other people/companies are doing to generate sales!
  • Managing the sales call/training others to make the sales call!
  • How to take ownership of the customer experience!

Bring your questions to class for this guaranteed informative and fun workshop!!!

Special discussion on use of Social Media and “best practices”.

Location: National University Costa Mesa               Hours: 8:30 - 4:00